Other

Problem: After a while the buttons on the till system become slow to respond what can I do?
Symptoms: Product buttons either slow to appear, or takes a few seconds for product to be registered in sales window.  UPDATE OCT 2019: If your system pres...
Sat, 12 Oct, 2019 at 2:29 PM
I'm seeing a database connection error when trying to run Chromis EPOS
If you see a screen similar to this (and your system has been installed and setup by All Tech Plus) check that you have the web server running which is als...
Mon, 4 Mar, 2019 at 10:21 AM
Drawer does not open when I make a card sale
The code responsible for opening the drawer when a card sale (or other type of payment other than cash) is only run when receipt printing is turned on. In o...
Fri, 12 Apr, 2019 at 11:29 AM
Selecting tables does not always register or is slow
Symptoms: When pressing a table on the restaurant plan it does not register, sometimes I have to press more than once. First of all make sure that you h...
Mon, 15 Jul, 2019 at 1:56 PM
Screen is blank on my Chromis till system
If your system has been provided by All Tech Plus: ZOTAC based Ubuntu systems: Check that power light is green and not red. If red, system is currentl...
Sat, 12 Oct, 2019 at 2:37 PM